12-hour inquiry response, 15-day sampling, 30-day bulk production, 5-year shower-door warranty. Every SLA is documented, tracked, and backed by a 151-person team across a 15,000 m² factory in Foshan, China.
“From drawing review to packaging checks, their workflow removed guesswork at every step.” — Priya, Private-Label Buyer
Each module maps to one stage of your procurement cycle — run by a 151-person team (20 sales, 12 R&D, 120 production) inside a 15,000㎡ Foshan factory. No generic promises: every item below is a documented SLA.
A structural pre-check within 24 hours of receiving your drawings. Our 12-engineer R&D team reviews dimensions, waterproofing dead corners, hardware direction, glass thickness, and installation logic before quotation.
24h DFM review Design & prototypingCustom samples in 15 days from confirmed drawing. Custom molds are retained for repeat orders, NDA protection is available for exclusive hotel designs, and MOQ starts at 10 sets on main models.
15-day samples · MOQ 10 sets Sampling flowFive in-house tests — tempering, impact, packaging drop, salt spray (96h / 240h coastal), and 100,000-cycle roller — with a QC report carrying real test data on every shipment. SGCC & CE certified.
5 tests · SGCC & CE Quality controlStandardized honeycomb-carton + reinforced wooden-crate packaging, validated by drop testing. Export to 190+ countries and regions, with per-unit labeling by room, zone, or floor for project sites.
190+ countries · numbered packingA professional illustrated installation manual in every carton, online video guidance for complex structures, and 24-hour technical support response for on-site contractors and project teams.
24h technical response5-year shower door warranty, 3-year hardware warranty, lifetime online technical support. Spare-part kits (rollers and seals) ship with every order for immediate field replacement.
5y door · 3y hardware · lifetime supportSLA timers start the moment you submit — no chasing, no ambiguity. This is the exact sequence every order follows, with the lead times we commit to contractually.
Every international inquiry answered within 12 hours by our 20-person sales team.
Structural review of your drawings with value-engineering feedback returned within 24 hours.
Custom sample produced in 15 days. Custom molds retained for your reorders.
First order in 30 days, reorders in 20–25 days, on 1,000 sets/month flexible capacity.
Tempering, impact, drop, salt-spray, and roller testing — with a QC report per shipment.
Honeycomb carton + wooden crate, packed and labeled by room, zone, or floor.
5-year door and 3-year hardware warranty, with lifetime online technical support.
A standardized documentation and spare-part package in every carton, so your site team can install, inspect, and maintain without waiting for follow-up emails.
Tempering rate, impact result, and salt-spray data recorded for your specific batch — not a generic certificate.
Safety Glazing Certification Council and EU conformity documentation, so your inspector has evidence on day one.
Professional, diagram-led guidance written for on-site contractors — not a photocopied leaflet.
Replacement rollers and sealing strips for immediate field maintenance, included with every shipment.
Drop-test-validated packaging, reinforced for ocean freight and labeled to your delivery logic.
The service overview is only the surface. Each discipline has its own page with the full data, equipment, and workflow — the detail buyers normally need a site visit to confirm.
Tempering, impact, packaging drop, salt spray (96h / 240h), and 100,000-cycle roller testing — with named equipment, four inspection gates, and per-order reports.
Explore quality control
Follow one order through four in-house workshops — CNC cutting, glass deep-processing, assembly, and automated packaging — each step gated by a QC checkpoint.
Explore manufacturing
A 24-hour DFM structural pre-check, a 12-person R&D team, custom sampling, and OEM / ODM programs protected by NDA with molds retained for reorders.
Explore design & prototypingSix questions our buyers ask most often — covering response time, sampling, after-sales, warranty, installation, and long-term cooperation.
For Project BuyersYes. We provide a 24-hour DFM (Design for Manufacturing) structural pre-check on every drawing submission. Our R&D team reviews dimensions, structure assumptions, hardware direction, glass thickness, and packaging concerns before production starts — so the conversation is not limited to quotation only.
For ImportersOur after-sales process checks photo evidence, batch information, and packing records first, then arranges spare-part or tempered-glass replacement according to the confirmed issue. Every order ships with a spare-part kit (rollers and seals) for immediate field repair, and our 5-year door / 3-year hardware warranty covers confirmed defects.
For ContractorsYes. Every order includes a professional illustrated installation manual. For complex enclosure structures, our team provides online video guidance and 24-hour technical support response to reduce installation uncertainty for on-site contractors.
For Repeat BuyersThat is the expectation. Repeat buyers get continuity in configuration logic, packaging standards, and issue escalation. Custom molds are retained for repeat orders, and reorder production drops to 20–25 days. Our support is structured around longer-term cooperation, not one-off transactions.
For New BuyersSample lead time is 15 days from confirmed drawing. MOQ starts at 10 sets for our main models (JL712, JL139, JK1934, JP0206, JP0204, MODEL D, JP103). Payment terms are 30% deposit + 70% balance after pre-shipment inspection. NDA protection is available for exclusive hotel designs.
For Compliance TeamsOur glass carries SGCC (Safety Glazing Certification Council) for North America and CE (EN 12150) for Europe. We also hold ISO 9001, ISO 14001, and ISO 45001 management-system certifications. Glass standards met include ANSI Z97.1 (US), EN 12150 (EU), and AS/NZS 2208 (Australia). Certificate copies ship with every order.
